Here you'll find answers to frequently asked questions that will help you plan your stay at the Auberge. If you don't find the answer to your question here, please contact us and we'll add it to this page!
Yes, the hotel offers a free luggage storage service.
We have 2 adapted rooms at the Pavillon de Gaspé with no stairs. One with a walk-in shower and another with an adapted bathtub. Access to the Main Pavilion (swimming pool, restaurants, front desk) without stairs, is at the back by the north entrance where there is also a parking lot for people with reduced mobility.
The Pavilion with the most floors is the Mer Pavilion with 3 floors. We have an elevator that allows access to the 3 floors of the Mer Pavilion and to the 2 floors of the Îles Pavilion.
Yes, the entire hotel is smoke-free including the balconies of the rooms.
We can refer you to a laundry facility, but we do not offer on-site service.
We have four charging stations for electric vehicles located in the front parking lot of the hotel. The use is without reservation.
You will find the TV channels list in our Répertoire Auberge 2023_1.
A cancellation fee of $75.00/hour of treatment applies to cancellations made less than 48 hours before the appointment.
Some connecting rooms are available, but are not guaranteed and must be requested. Please contact the hotel directly for more information. The same applies to specific rooms, which we cannot guarantee.